Privacy Policy
Effective Date: 23 December 2024

Welcome to Journey to OneSelf. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

1.1 Personal Information

When you register for our online courses, subscribe to our newsletter, or interact with our website, we may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party services)

  • Demographic information (e.g., age, gender, location)

1.2 Usage Data

We may collect information about how you access and use our website, including:

  • IP address

  • Browser type and version

  • Pages visited

  • Time spent on pages

  • Referring website links

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and understand user behavior. For more details, refer to our Cookie Policy.

2. How We Use Your Information

We use your information to:

  • Provide and deliver our courses, products, and services

  • Process transactions and send confirmation emails

  • Improve our website, courses, and customer service

  • Communicate with you about updates, offers, and promotional content

  • Comply with legal obligations

3. Sharing and Disclosure of Information

We respect your privacy and will not sell, trade, or rent your personal information. However, we may share your data with trusted third parties for the following purposes:

  • Payment processing and fraud prevention (e.g., PayPal, Stripe)

  • Email marketing and communication (e.g., Mailchimp)

  • Analytics and website optimization (e.g., Google Analytics)

  • Legal compliance and protection of rights

All third-party providers are required to maintain the confidentiality and security of your information.

4. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Once no longer needed, your information will be securely deleted or anonymized.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information (subject to legal or contractual obligations).

  • Opt-Out: Unsubscribe from marketing emails by clicking the "unsubscribe" link in our communications.

To exercise these rights, please contact us at [Insert Email Address].

6. Security

We implement robust security measures to protect your information, including:

  • SSL encryption for data transmission

  • Secure payment processing

  • Regular website security audits

However, no system is completely secure, and we cannot guarantee the absolute security of your information.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the "Effective Date" will be revised accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Journey to OneSelf
Email: anamaria.grosu@journeytooneself.com.au
Phone: 0466 286 006